This week, hosts Charlene O'Hanlon, channel industry editor & writer, and Diane Krakora, CEO of PartnerPath, were joined by Peter Thomas, CEO of Averetek. Building upon the discussion in a recent webinar on "Marketing Musts," they talk about to, with and through partner marketing and the importance of helping partners understand all the stages of the customer lifecycle.
If you haven't had a chance to read the full report yet, take a look at how individualized enablement will become a key priority for the future of the channel. The following is an excerpt from our 2016 State of Partnering report: 10 Trends for a 2020 Vision, using survey responses from over 100 vendors, 200 solution providers and years of industry data. Download the complete report here.
Not all partners need all the elements offered in partner programs
We’ve said this a few times: not all partners are the same. And as the market continues to evolve toward cloud solutions, additional different partners will emerge. In just the last ten years we’ve seen the decline of VARs, Catalogs and DMRs and the emergence of MSPs, cloud brokers, telcos and even digital marketing agencies as channels to end-customers. Increasingly, a larger variety of partners will surface, driven by different customer requirements.
This week, hosts Charlene O'Hanlon, channel industry editor & writer, and Diane Krakora, CEO of PartnerPath, continue the discussion of the role of the Partner Account Manager (PAM). How has this role evolved? How should it change and be given credit for the valuable role it is? Do you have the right people in these positions?
We’ve all heard the statistics of the changing buyer’s journey. The traditional funnel-based marketing model is dying, being replaced by a cyclical model that emphasizes continual engagement with the customer well beyond the sale. These changes are no less important in their effect on partner marketing.
Partner Account Managers are on the frontlines with partners.
This week, hosts Charlene O'Hanlon, channel industry editor & writer, and Diane Krakora, CEO of PartnerPath, discuss the role of the Partner Account Manager (PAM). Stuck between marketing and sales, and between the vendor and the partner, is it the worst job in the channel?
One of the most persistent issues in the vendor/channel community is the level of relationship between the two. Specifically, how deep should vendors and their channel partners be in each other’s business? If a vendor is too hands-off, its channel partners might accuse it of not helping—or caring—enough to make them successful. If the vendor is too hands-on, its channel partners might accuse it of trying to steal their customers and sabotage their success.
This week, hosts Charlene O'Hanlon, channel industry editor & writer, and Diane Krakora, CEO of PartnerPath, reflect on some of the problems mentioned in a recent PartnerPath roundtable hosted at HP. But the real question is, why haven't all these problems been solved yet?
When you're shopping for a critical new business solution, do you know the right questions to ask a technology vendor? Should you ask about the programming language or focus on customization requirements? If the product or service is vital to the success of your company, take some time and put together a hit list of answers you need before you can make your purchase. Here are a few good questions to get you started with any new technology vendor.
This week, hosts Charlene O'Hanlon, channel industry editor & writer, and Diane Krakora, CEO of PartnerPath, discuss the recent professional moves for channel analysts. Do their departures mean anything bigger for channel coverage at large?
When it comes to the role and value of distribution in this new cloud era, it seems as though the death knell has sounded too soon. In fact, distributors stand to become even more relevant for both their vendor and solution provider partners alike.