What is an incredible partner model without an amazing partner experience? Unengaging. Experience drives engagement and engagement drives sales – and that’s why we’re all here. Our team will help determine which automation tools you need, navigate the options, then implement and manage solutions to ensure a rich partner experience.
Partner Relationship Management Assessment
Are you looking to enhance your partner experience? We create a prescriptive plan to prioritize partner automation investments.
Our team of experts will:
- Assess the partner experience – from engagement to processes and automation – at each stage of a partner’s journey with you.
- Evaluate the functionality of partner-facing systems relative to industry peers.
- Recommend prioritized enhancements to the partner experience and/or the systems functionality.
- Document process workflows across internal teams and your partner roles.
For more information, contact our team.
Systems Requirements & Recommendations
Are you looking for a way to automate and scale partner engagement, empowerment, and management? We create the business requirements documents and help you choose new partner automation solutions from PRM to the evolving ecosystem of tools in the channel tech stack.
Rely on us to:
- Define the partner portal/PRM personas, journey stages and use cases.
- Document what the partner automation system must do and should do with innovative options (functional needs document).
- Evaluate options to address the functional needs including the difficulty and timing to implement and resource needs and costs.
- Manage the RFP process from evaluation scorecards, presentations and selection process.
For more information, contact our team.
PRM Implementation
Are you looking for industry best practices and advice on implementing processes with partner automation technology? PartnerPath’s experts guide you through your initial PRM build ensuring your success from implementation to launch.
- We assist the implementation and configuration of Impartner PX PRM with hands on ‘real world’ walkthroughs, collaborative implementation sessions and skill transfers.
- We redesign and relaunch partner portals.
- Efficiently move your solution between platforms
For more information, contact our team.
PRM Management
Do you need hands-on management of your partner portal grounded in best practices? We offer an extra pair of highly experienced hands to manage your partner automation solutions to ensure success with ongoing enhancements and life after launch.
- Our PRM Management service is approximately 20 hours a month of Impartner 301 Certified consultant time to enhance and optimize your solution. This includes monthly design and enhancement meetings and daily asset management, workflow design, support questions, usability and functionality enhancements and partner governance.
For more information, contact our team.
Advice Hours
Would you love to be able to shoot off a quick question on partner automation best practices and policies to an expert and get a response back in less than a day? Would you love a thinking partner with industry trends knowledge?
- With our Advice Hours services, you get an expert at your table to advocate and support everything from internal systems discussions to testing ideas against industry best practices and advice on evolution of the partners digital experience
For more information, contact our team.