Outsource your PRM Administration, Management & Optimization
Are you an Impartner customer or will be soon? Our experts can handle the administration, management and optimization of your partner portal on a monthly subscription basis. Our services are broken down into levels to fit whatever amount of support you need.
Administration
- Asset administration
- Management of workflows
- Reporting and insights on partner adoption and utilization
- Answer questions and cater to first line support needs from partner and internal users
- $2,000 per month; average of 10 hours per month
Management
- All the tasks included in Administration PLUS ...
- Reporting and insights on partner adoption and utilization
- First-line support needs through internal users
- Engage cross-departments for content and operations
- Monthly meetings to plan usability and functionality enhancements
- Create partner journeys and segmented user/accounts
- Foundational CRM guidance
- $4,000 per month; average 20 hours per month
Optimization
- All the tasks included in Management PLUS ...
- Partner governance into program levels
- Review and optimize functionality and processes
- Partner experience assessment and recommendation
- Process and workflow enhancements
- Advanced CRM guidance and recommendations
- $6,000 per month; average 40 hours per month
Transformation
- Custom engagements to transform the partner experience such as:
- Industry benchmark and assessment of your portal
- Personas and use cases
- Partner experience through the journey
- Visioning what is possible in a next generation solution
- Workflow and process design
- Custom-aligned to your needs
PartnerPath has been working with technology companies at every level of channel maturity for over 20 years. Our services span assessment and research through to innovation of program and portal design and execution of channel transformations. This deep knowledge of PRM from its very inception to our current certification in Impartner 301 PX implementation means your portal will be in good hands. Contact us to talk through our services and your PRM challenges.
Get outsourced support and advice to ensure 'life after launch' success.
