This week, hosts Charlene O'Hanlon, channel industry editor & writer, and Diane Krakora, CEO of PartnerPath recap the three metrics of partner performance as rated by solution providers and get into a discussion on creating predictability in partner performance.
In this year’s PartnerPath State of Partnering study on the 6 Pillars of Partner Experience found that channel partners ranked the performance metrics of partner customer satisfaction first, partner experience second and partner profitability as the third preference for vendors measuring partner success. Diane and Charlene spend about 8 minutes summarizing the study results and discussing the next step in partner performance: getting predictive.
Want the whole story? Listen to the webinar replay:
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| Charlene O'Hanlon, Editor & Writer | Diane Krakora, CEO at PartnerPath |
