Blog

What I learned through a major migration, in mostly non-technical terms.

By Chris Smith, VP of Technology at PartnerPath

A few years out of college, back when I wore a tie every day, I worked on a massive system conversion implementation for a bank. The project was a 12-month slog ending with t-shirts that read, “I survived the Hermes system conversion.” Fast forward a few decades and another major migration project presented itself. PartnerPath is always looking to evolve our solutions and we decided to change our hosting environment. Our choice was prompted by a desire to take advantage of advancements in cloud hosting, including elastic scalability, load balancing, redundancy and other techie buzz terms. With the successful migration now behind us, I see parallels in how we administered our changes with how we encourage customers to approach PRM changes.

Impersonate a Partner and Experience Your Own PRM System

By Chris Smith, VP of Technology

It’s a new year, and a great time for reflection, goal setting and planning. Lately I’ve been reflecting on my performance, both professionally and personally, to find areas for improvement. I've committed to riding my bike more, eating healthier, learning a new skill and returning to my love of writing code. What do you want to work on in 2017? Would you like to improve channel partnering at your company? That’s a broad goal, albeit a noble one, so I suggest taking a moment to walk in your partner’s shoes. Reflect on their daily experience with your programs, systems and tools and see where there is room for improvement.

By Chris Smith, VP of Technology

When you're shopping for a critical new business solution, do you know the right questions to ask a technology vendor? Should you ask about the programming language or focus on customization requirements? If the product or service is vital to the success of your company, take some time and put together a hit list of answers you need  before you can make your purchase. Here are a few good questions to get you started with any new technology vendor.