In this year’s PartnerPath State of Partnering study on the 6 Pillars of Partner Experience found that channel partners ranked the performance metrics of partner customer satisfaction first, partner experience second and partner profitability as the third preference for vendors measuring partner success. Diane and Charlene spend about 8 minutes summarizing the study results and discussing the next step in partner performance: getting predictive.
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Charlene O'Hanlon, Editor & Writer | Diane Krakora, CEO at PartnerPath |