Read how one company saved their partnering model by shifting the entire partner organization to focus on partner experience. The changes resulted in a 12% increase in partner contribution over 18 months.
Our tale starts with the company conducting a partner satisfaction study and assessing their partner processes and policies to uncover the issues affecting partner experience. Based on the findings, they implemented initiatives in six key areas: people, enablement, program policies, engagement models, automation systems, and performance metrics.
Understand the actions this company took to increase partner satisfaction and partner performance. Whether you're facing similar challenges, or hurdles unique to your organization, you'll uncover new ways of thinking about partner experience.
“Working with the PartnerPath team on this project not only helped us speed up our route to program launch but helped us implement best practices across our industry. We would not be in the position we are in today, without the support from PartnerPath."Emily Narkviroj | Director, Global Channel Programs